Frequently asked questions.

GETTING STARTED

HOW DO I GET STARTED?
Every new patient begins with either our New Patient Intake Package or Concierge Membership. The New Patient Intake Package includes a comprehensive blood panel with full hormone and thyroid testing, a DEXA scan, a SECA body composition scan, and a Resting Metabolic Rate test. One week later, you’ll sit down with your provider for a 90-minute consultation to review every result and build your personalized plan, with a one-month courtesy call to follow. From there, you can join Core Membership or continue your care à la carte, with no pressure either way. Looking for our most comprehensive, all-inclusive year of care? Concierge Membership includes advanced testing and direct access to your provider. Not sure yet? Book a free 15-minute Discovery Call and we’ll talk it through.

WHERE ARE YOU LOCATED?
You'll find us at 3334 Richmond Avenue, Suite 208, Houston, Texas 77098. We've been caring for Houston women since September 2025, and new patients can book anytime through our online scheduling portal.

WHO DO YOU SEE?
Minnow Wellness is a women's-only functional health clinic. We specialize in hormonal imbalances, gut health, and metabolic dysfunction, and we support women navigating everything from perimenopause and fatigue to digestive issues and stubborn weight.

If you've been told your labs look "normal" but you still don't feel like yourself, you're in the right place. Functional medicine looks at the whole body to find the root cause, not just the symptom, so we can build a plan that actually lasts.

HOW IS MINNOW DIFFERENT FROM A MEDSPA OR HORMONE CLINIC?
Many clinics start with a treatment. We start with you. Here's what that looks like:

  • We look for the root cause. Hormones, gut health, metabolism, stress, sleep, and relationships are all connected. We evaluate the whole picture through our 8 Pillars of Health before recommending anything.

  • We test thoroughly. Comprehensive labs, body composition scans, and advanced testing give us real data to work from, not guesswork.

  • Your plan is built for you. No one-size-fits-all protocols. Your treatment plan is designed around your results, your history, and your goals.

  • You have a full care team. Our functionally trained providers, OB/GYN, and nutritionist work together on your care.

  • We're built for women only. Every part of Minnow was designed by women, for women.

  • Our pricing is transparent. No hidden fees and no surprise bills. What you see is what you get.

HOW LONG ARE APPOINTMENTS?
Your New Patient Intake lasts 90 minutes, so we have time to understand your full story. Follow-up visits usually last 30 to 60 minutes, depending on your needs. You'll never feel rushed out the door.

DO YOU OFFER TELEHEALTH?
Yes. Telehealth appointments are available to any patient who is physically in Texas at the time of the visit. Some services, such as lab draws and body composition scans, require an in-person visit, but many consultations and follow-ups can be done from home.

DO YOU REPLACE MY PRIMARY CARE DOCTOR?
Many of our patients keep their primary care doctor and use Minnow for the deeper, root cause work that a traditional 15-minute visit doesn't allow. We're happy to coordinate with your other providers and share your results with them when helpful.

DO YOU SEE PATIENTS FROM OUT OF STATE?
Yes, but you must be physically located in Texas during every appointment with a clinician, including virtual visits.

MEMBERSHIP & PRICING

DO I HAVE TO BECOME A MEMBER?
No. You can work with us in whatever way fits your goals:

  • A la carte services: Every service is available individually, starting at $100, for women with a focused health goal.

WHAT DOES MEMBERSHIP COST?
We offer two membership tiers:

  • Core Membership: $300 per month. Includes quarterly follow-up blood work, hormone prescriptions, an annual DEXA scan, unlimited SECA and resting metabolic rate testing, 10% off supplements, and waived appointment cancellation fees.

  • Concierge Membership: $8,000 per year. Includes quarterly follow-up blood work, an annual DEXA scan, unlimited SECA and resting metabolic rate testing, 10% off supplements, and waived appointment cancellation fees. Concierge also includes advanced testing such as the Galleri multi-cancer detection test, TruAge epigenetic testing, and our Foundation, Gut, and Hormone Zoomer panels, doorstep delivery of supplements and prescriptions, and a direct phone line to your provider.

HOW DOES MEMBERSHIP WORK?
Membership happens in three steps, followed by ongoing support.

  1. Data Day. You'll visit our clinic to provide samples at our in-house lab, complete your health history, and have a DEXA and SECA body composition scans, a resting metabolic rate test, and a qEEG brain map. This gives us a complete picture of your health as it is today.

  2. Discovery Day. Once your labs are back, our providers dedicate time to reviewing everything about you: your history, family history, symptoms, labs, body composition, and brain map.

  3. Discussion Day. You'll meet one-on-one with your provider to walk through your results, ask questions, and define your vision for optimal health together. You'll leave with a custom treatment plan built around your goals.

From there, follow-up adjustments to your plan are included in your membership, and we repeat labs and scans regularly to track your progress. We intentionally cap membership so every patient gets real time and attention. You're not a number here.

CAN I CANCEL OR PAUSE MY MEMBERSHIP?
Yes. Concierge Memberships renew automatically each year, and we'll send you a reminder before your renewal date. To cancel or pause, just let us know at least 14 days before you renew. There's no fee to cancel your membership. Core Memberships bill monthly and can be paused or cancelled any time.

WHAT IS YOUR APPOINTMENT CANCELLATION POLICY?
Please give us at least 24 hours' notice if you need to cancel or reschedule. No shows incur a $50 fee, which is waived for members.

LABS & INSURANCE

DO YOU ACCEPT INSURANCE?
No. We're a cash-pay clinic, which allows our providers to spend the time an integrative approach requires, without insurance dictating the length of a visit or the tests we can order.

Here are a few ways that may help:

  • Many patients can use HSA or FSA funds for eligible services. Please check with our office before booking.

  • We can provide visit documentation that you may be able to submit to your insurance carrier for possible reimbursement.

CAN I RUN MY LABS THROUGH INSURANCE?
You can, but we usually don't recommend it. Insurance often denies lab markers it considers "medically unnecessary" or requires a diagnosis code before approving them. The problem is that many women come to us for lab work to find the answer. When a claim is denied, the bill can arrive months later, often for much more than you expected.

To protect you from that, we negotiated cash-pay pricing directly with our lab partners. You'll know exactly what your labs cost before we draw a single vial.

DO YOU OFFER AT-HOME BLOOD DRAWS?
Yes. Concierge Members can have blood drawn at home through our mobile phlebotomy partner. All other patients can visit our in-house lab at the clinic.

CARE & TREATMENT

ARE SUPPLEMENTS AND MEDICATIONS INCLUDED?
It depends on how you work with us. Our providers can prescribe a wide range of supplements and medications, which are billed separately at the time of service. This includes supplements, prescriptions, hormone therapy, peptide therapy, and injections. Core Members receive hormone prescriptions as part of their membership, and all members get 10% off supplements. Every recommendation is based on your individual needs, as determined by a licensed provider.

DO YOU PRESCRIBE GLP-1 MEDICATIONS?
Yes. When appropriate, our providers can prescribe GLP-1 medications as part of a comprehensive plan. Your provider will review your labs, health history, and goals to determine whether a GLP-1 is right for you. For patients who start one, we also focus on nutrition, muscle preservation, and metabolic health, so your progress lasts beyond the prescription.

DO YOU OFFER WELL WOMAN EXAMS?
Yes. Our OB/GYN, Dr. Michele Storey, performs all of our well woman exams. For mammograms, we refer to a trusted imaging partner.