Refund and cancellation policy

Effective Date: September 1, 2025

We value your time and commitment to wellness. Please review our refund and cancellation policy for appointments, services, and other purchases at Minnow Wellness.

1. Appointment Cancellations

24-Hour Notice Required: To avoid fees, please cancel or reschedule at least 24 hours prior to your appointment.

Late Cancellations or No-Shows: Appointments canceled within 24 hours or missed without notice will be charged a 50% cost of the visit.

2. Packages or Programs

Refunds for multi-session programs, packages, or memberships may be issued within 7 days of purchase if no sessions have been used.

After sessions have been redeemed, prorated refunds are not available unless otherwise stated in writing.

3. Product Sales

Supplements, merchandise, or digital products are final sale unless damaged or defective upon arrival.

For returns of damaged goods, please contact us within 7 days of delivery.

4. Non-returnable product policy

Opened supplements or wellness products are not eligible for return due to health regulations.

5. How to Cancel or Request a Refund

To cancel an appointment or request a refund, contact us at:

Email: hello@minnowwellness.com
Phone: (713) 293 - 2510
Clinic Address: 3334 Richmond Avenue, Houston, TX, 77098

We reserve the right to modify this policy at any time.

Updates will be reflected on this page.